Penulis: Al Guyant & Shirley Fulton
Tebal: xx, 348 halaman
Harga: Rp. 50.000,-HABIS
Berat Buku: 760 g
Kulit Muka: Soft Cover Kondisi: Cukup Bagus (Buku Bekas/Kondisi fisik sesuai foto)
Penerbit: Prentice Hall Tahun: 1996 Cet.1
Bahasa: INGGRIS
Sinopsis
THE MANAGER'S TOUGH QUESTION ANSWER BOOK gives you hundreds of word-for-word responses that will help you defuse conflicts, gain the support of colleagues, motivate employees, and avoid misunderstandings. You'll find several choices of response for each question, making it easy for you to convey exactly the message you wish to send in every on-the-job situation.
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